Terms of Service

Last Updated: July 3,2026

These Terms of Service ("Terms") govern all services provided by "Miami Aero LLC", doing business as Miami Aero/Miami Carbon Design (“Company,” “We,” “Us,” or “Our”), located at 6911 NW 43rd St, Miami, Florida 33166, and the use of our website at miami-aero.com. By accessing or using our website, scheduling, authorizing, paying for, or accepting any service, or by submitting any form on our website, you agree to be bound by these Terms.

Miami Aero LLC is the parent company of Miami Aero/Miami Carbon Design. Miami Aero/Miami Carbon Design operates as a subsidiary of Miami Aero LLC and may also conduct business under the name Miami Aero/Miami Carbon Design. This is publicly explained in the privacy policy page: https://miami-aero.com/privacy-policy

1. Services

We provide automotive customization and accessory services, including but not limited to:

Vinyl wraps and color change wraps (full and partial)
Paint protection film (PPF)
Full interior services
Upholstery change and reupholstery
Custom interior work
Steering wheel removal, installation, and replacement (provided under the Miami Carbon Design brand)

All services are performed based on the condition of the vehicle at the time of service, and results may vary depending on the circumstances. Specific deliverables, materials, colors, finishes, and pricing for your project are defined in your written estimate, work order, or invoice ("Work Order"), which is incorporated into these Terms by reference. Where these Terms and a signed Work Order conflict, the signed Work Order controls for that project.

2. Estimates, Quotes, and Pricing

All estimates are approximate and based on information available at the time of quoting. Final pricing may change if the vehicle's actual condition, materials, or scope differs from what was represented or initially assessed.
We will notify you of any material change in scope or price before proceeding with additional work. Verbal authorization may be relied upon by us to continue work.
All prices are listed in U.S. dollars and are subject to change without notice. Quotes are valid for [e.g. 30] days unless otherwise stated.

3. Appointments and Scheduling

Appointments may be scheduled online, by phone, or through approved booking platforms. You agree to provide accurate and complete contact information when booking.
You are responsible for ensuring safe and reasonable access to the vehicle for service delivery.
We reserve the right to refuse or discontinue service due to safety concerns, undisclosed conditions, or other lawful limitations.

4. Cancellations and No-Shows

Cancellations or reschedules must be made at least 24 hours before the scheduled appointment.
Late cancellations or no-shows may result in a cancellation fee and/or forfeiture of any deposit paid.

5. Deposits and Payment

A non-refundable deposit of [e.g. 50%] is required to schedule work and order materials. Deposits cover materials, scheduling, and labor allocation and are non-refundable once materials are ordered or work has begun, unless explicitly stated otherwise in writing.
Final balance is due upon completion and before the vehicle is released. We do not release any vehicle until payment is made in full.
We accept any major debit or credit card. Returned payments, chargebacks, or failed transactions are subject to a [e.g. $50] fee plus any costs of collection, including reasonable attorney's fees.
Chargebacks: Initiating a chargeback for completed and accepted work is a breach of these Terms. You agree that completion of work and release of the vehicle constitutes your acceptance and authorization of all charges.

6. Vehicle Condition and Pre-Existing Damage

You represent that you are the legal owner of the vehicle or are fully authorized by the owner to commission the work described.
We will document the vehicle's condition before work begins where practical. We are not responsible for pre-existing conditions or undisclosed issues unrelated to the services we perform, including but not limited to prior paint damage, rust, corrosion, prior repairs, aftermarket modifications, paint defects, clear coat failure, dents, scratches, mechanical issues, or wear not caused by us.
You are responsible for removing all personal belongings before drop-off. We are not liable for loss of or damage to personal items left in the vehicle.

7. Vinyl Wrap and Paint Protection Film — Specific Disclaimers

You acknowledge and accept the following inherent characteristics and risks:

Underlying paint: Vinyl wrap and PPF adhere to your vehicle's existing paint/clear coat. If the factory or existing paint is failing, chipped, previously repainted, oxidized, or improperly cured, the paint may lift, peel, or be damaged during application or removal. We are not responsible for damage to compromised, aftermarket, or previously repainted surfaces.
Removal: Future removal of wrap or PPF (by us or anyone else) may pull paint, leave adhesive residue, or reveal pre-existing imperfections. This is a known risk you assume.
Appearance: Minor imperfections such as small bubbles, slight texture, edges, seams, relief cuts, and limited color variance between panels or batches are normal and not defects.
Manufacturer products: Material defects (yellowing, bubbling, delamination, adhesive failure) are governed by the material manufacturer's warranty, not ours. We will assist you in submitting a manufacturer warranty claim but make no guarantees regarding manufacturer products.
Customer-supplied materials: If you supply your own materials, we disclaim all warranties on those materials and on workmanship affected by them.

8. Interior, Upholstery, and Custom Work — Specific Disclaimers

Color, grain, and texture of leather, vinyl, fabric, Alcantara, and other materials may vary by batch and may not perfectly match samples, photographs, or existing surfaces.
Natural materials may stretch, fade, wear, or change over time. Such changes are not defects.
Custom work involving electrical components, trim removal, or structural modification carries inherent risk of incidental wear, clip breakage, or rattles common to disassembly/reassembly. We exercise reasonable care but do not guarantee against such incidental issues.

9. Steering Wheel Installation and Safety-Related Components — IMPORTANT

Read this section carefully. By authorizing steering wheel removal, installation, or replacement, you acknowledge and agree to all of the following:

A vehicle's original steering wheel may contain or be integrated with the driver-side airbag and the Supplemental Restraint System (SRS). Removing, replacing, or installing an aftermarket or non-OEM steering wheel may disable, disconnect, or impair the airbag, SRS, horn, cruise control, clock spring, steering controls, and warning indicators.
You understand that `an installed aftermarket or replacement steering wheel may not deploy an airbag in a collision, may trigger SRS/airbag warning lights, and may not comply with federal, state, or local motor vehicle safety standards, including FMVSS 208.
You acknowledge that any steering wheel we install at your direction may be intended for off-road, show, or exhibition use depending on configuration, and you assume full responsibility for the legality and roadworthiness of operating the vehicle thereafter.
You voluntarily assume all risks associated with steering wheel modification, including risk of serious injury or death to yourself and others, and you agree that you have requested this service with full knowledge of these risks.
You agree to release, indemnify, defend, and hold harmless the Company, its owners, employees, and agents from any and all claims, damages, injuries, liabilities, and costs (including legal fees) arising out of or related to the steering wheel or any safety-related component we service at your request, to the fullest extent permitted by law.

A separate signed waiver may be required before any steering wheel or safety-component work is performed. [RECOMMENDED — confirm with attorney.]

10. Limited Workmanship Warranty

We warrant our installation workmanship against defects for [e.g. 12 months / specify per service] from the date of completion. This warranty is limited to re-performing the affected workmanship at our discretion.
This warranty does not cover: manufacturer material defects (covered by the manufacturer); damage from accidents, abuse, neglect, improper care, environmental exposure, automated car washes, harsh chemicals, off-roading, modifications by others, normal wear, or acts of nature.
The warranty is void if: the vehicle or installed work is altered, repaired, or serviced by anyone other than us; care instructions are not followed; or the vehicle is used in a manner inconsistent with the product.
Warranty is non-transferable and applies only to the original Customer.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY WE PROVIDE. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, to the fullest extent permitted by law.

11. Care Instructions

You are responsible for following all care instructions we provide (including cure times, wash methods, and product-specific guidance). Failure to follow care instructions voids any applicable warranty. For example, newly applied wraps and films require a curing period before washing.

12. Turnaround and Scheduling

Completion timeframes are estimates only and not guaranteed. Delays may occur due to vehicle condition, supplier delays, weather, additional discovered work, or other factors. We are not liable for any loss, inconvenience, or expense arising from delays, including loss of vehicle use, rental costs, or lost income.

13. Limitation of Liability

Miami Aero d/b/a Miami Aero and Miami Carbon Design performs all services using reasonable care and professional standards. TO THE FULLEST EXTENT PERMITTED BY LAW:

Our total liability for any claim arising out of or related to our services or these Terms shall not exceed the amount you paid us for the specific service giving rise to the claim.
We are not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of use, loss of value, diminished value, loss of income, rental expenses, or emotional distress, even if advised of the possibility.
Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its owners, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your breach of these Terms; (b) your misrepresentation of vehicle ownership or authorization; (c) any safety-related component or steering wheel service performed at your request; or (d) your use or operation of the vehicle after our services.

15. Vehicle Pickup, Storage, and Abandonment

You must pick up your vehicle within [e.g. 3] days of completion notice. After that, a storage fee of $150/day applies.
A vehicle left [e.g. 30] days after completion notice without payment or communication may be deemed abandoned, and we may pursue a mechanic's/garagekeeper's lien and disposition of the vehicle as permitted under Florida law to recover unpaid amounts and costs.

16. Right to Refuse Service

We reserve the right to refuse or discontinue service for any lawful reason, including unsafe vehicle conditions, suspected fraud, abusive behavior, or non-payment.

17. Photography and Marketing Rights

You grant us the right to photograph, video, and publish images of the vehicle and completed work for marketing, portfolio, social media, and promotional purposes, without compensation, unless you opt out in writing before work begins. We will not publish your personal identifying information (e.g., license plate, VIN) where reasonably avoidable.

18. SMS / Text Message Communications

18.1 Description of SMS Use Cases. By providing your mobile phone number and opting in, you agree to receive SMS text messages from Miami Aero d/b/a Miami Aero/Miami Carbon Design. Messages are sent only for the following purposes:

Appointment confirmations — notifying you that your appointment is booked
Appointment reminders — reminding you of upcoming appointments
Scheduling updates — notifying you of changes to appointment times
Service notifications — updates about services requested or completed
Promotional messages — only if you have explicitly opted in to receive marketing messages

Message and data rates may apply. Message frequency varies. Consent to receive SMS messages is not a condition of any purchase.

18.2 Carrier Liability. Mobile carriers are not responsible for the delivery, content, or operation of any SMS messages sent by Miami Aero d/b/a Miami Aero/Miami Carbon Design. We follow applicable carrier rules and CTIA best practices for SMS messaging. Carriers cannot be held liable for messages you receive or fail to receive.

18.3 Age Restriction. You must be 18 years or older to opt in to receive SMS messages from Miami Aero d/b/a Miami Aero/Miami Carbon Design. By providing your mobile number and opting in, you confirm you are at least 18 years of age. We do not send marketing SMS messages to minors.

18.4 Opt-Out and Help. You may cancel SMS messages at any time by replying STOP to any message. After sending STOP, you will receive one final confirmation message, and no further messages will be sent. You may opt back in at any time using the original opt-in method. For assistance, reply HELP to any message or contact us at the phone or email listed in Section 28.

19. Website Use, Lead Forms, and Communications

By submitting a form on our website, you consent to be contacted by phone, text (SMS), and email regarding your inquiry and our services, subject to Section 18. You may opt out at any time (reply STOP for SMS; use the unsubscribe link for email).
Our website is provided "as is." We are not liable for errors, downtime, or inaccuracies in website content.
See our Privacy Policy for how we collect, use, and protect the information you submit.

20. Intellectual Property

All content on our website and in our materials, including text, images, logos, graphics, designs, and the Miami Aero d/b/a Miami Aero/Miami Carbon Design names and marks, is the property of the Company and may not be copied, reproduced, distributed, or used without our prior written permission.

21. Prohibited Use

You agree not to:

Use the website or services for any unlawful purpose
Attempt to interfere with, compromise, or disrupt the website's security or operation
Provide false, misleading, or fraudulent information

22. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the content, policies, or practices of any third-party site.

23. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to that jurisdiction and venue. [OR insert binding arbitration clause if preferred — discuss with attorney.]
The prevailing party in any dispute is entitled to recover reasonable attorney's fees and costs.